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FAQ

How safe is my credit card information?
The Moundbuilder Market online store is hosted by Amazon.com and uses the same credit card processing and security measures they have used to become one of the largest online retailers in the world.

How do I know which size will fit me?
You can view our online Size Chart to help you be sure you get the correct size.

How do I return a product?
You can find detailed information about our Return Policy page.

What options do I have for shipping?
You can find detailed information about on our Shipping Information page.

When is the Moundbuilder Market open?  Are you open all year?
The Moundbuilder Market Online Store follows the Main Campus Academic Calendar of Southwestern College and will be closed when offices are closed. Items ordered when the campus is closed will be shipped the next business day when the campus reopens. Summer orders will be processed and shipped by Southwestern's following business day.

Does Moundbuilder Market/Amazon.com sell my personal information?
All customer information for the Moundbuilder Market is hosted by Amazon.com.  Amazon.com knows that you care how information about you is used and shared, and they not in the business of selling customer information. Many spammers and spoofers use programs that randomly generate e-mail addresses, in the hope that some percentage of these randomly-generated addresses will actually exist. You can find out more about how your personal information is protected in Amazon's Privacy Notice. Learn about e-mail security, safe online shopping, information privacy, and accessibility.

What if I have suggestions for new products?
We are run in-house so we have the opportunity to bring Southwestern College Products that our unique and we our always looking for something new to make Moundbuilder nation happy. If you have any questions or suggestions please feel free to email me at Moundbuilder.Market@sckans.edu.